A- Total Home Senior Care goes to great lengths to assure that the caregiver assgned to your family is the right person to meet the needs of your loved one and your family. Once a caregiver is in the home, we strive to assure that same person remains with the client. This contributes to the stability and comfort of the client.
IN HOME SENIOR CARE
Frequently Asked Questions
Making Life Easier...
Non-Medical In-Home Care
Frequently Asked Questions
A- We strive to assure that the caregiver placed with your loved one is the right one with our "Perfect Match Guarantee". In the event that a caregiver does not meet your expectations, we will be more than happy to replace the caregiver with someone that is right for you.
A- We will place a temporary caregiver that will meet your needs in the event that your primary cargiver is unable to report to work unexpectedly.
A- All of our caregivers are insured and bonded. They are carefully screened and interviewed to ensure that our clients receive the highest possible ethical standards. Our screening process includes; a written test, a thorough interview, verification of all references, criminal & Department of Motor Vehicle background checks, and an I-9 verification.In addition, the agency is fully insured for professional liability. Our policy covers each of the caregivers under the corporate umbrella.
A- Payment is made to Total Home Senior Care. We can provide your invoice in any way that is convenient for you i.e.: weekly, bi-weekly or monthly by either direct mail or email.
We accept Mastercard, Visa, Personal Checks or Cash